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Abby

Social Listening & Branding

Understand your customers and brand sentiment with AI. Gain actionable insights from online conversations and stay ahead of your competition.

Live Sentiment Analysis

Positive Mentions73%
Neutral Mentions21%
Negative Mentions6%

Tailored for High-Engagement Industries

Abby specializes in industries where customer feedback and online presence are critical to success.

Food & Beverage

Monitor reviews, track brand sentiment, and understand customer preferences across dining platforms.

Beauty & Cosmetics

Analyze beauty trends, customer satisfaction, and brand perception across social media and review sites.

Hotels & Hospitality

Track guest experiences, service quality feedback, and competitive positioning in hospitality.

Education

Monitor student feedback, educational service reviews, and institutional reputation management.

Fitness & Wellness

Understand member satisfaction, wellness trends, and health service feedback across platforms.

Key Features

AI-powered sentiment analysis, competitive monitoring, detailed customer insights, trend tracking, and customizable dashboards.

AI-Powered Sentiment Analysis

Automatically analyze customer sentiment across social media platforms and review sites.

Competitive Monitoring

Track competitor activities, promotions, and customer feedback in real-time.

Detailed Customer Insights

Get comprehensive reports on customer perceptions and service enhancement areas.

Multi-Platform Data Collection

Collect data from Openrice, Google Reviews, social media, and more.

Brand Performance Tracking

Monitor your brand's online reputation and performance metrics.

Real-Time Alerts

Get instant notifications about important mentions and sentiment changes.

Benefits

Improve customer satisfaction, identify service enhancement areas, track brand perception, and make data-driven decisions.

Improve customer satisfaction through actionable insights
Identify service enhancement areas quickly
Track brand perception and reputation
Make data-driven business decisions
Stay ahead of competitors
Save time with automated data collection

Why Choose Abby?

Industry-specific insights and analytics
Real-time monitoring across multiple platforms
Automated sentiment analysis and reporting
Competitive intelligence and benchmarking
Customizable dashboards and alerts

Ready to Transform Your Brand Monitoring?

Join businesses that are already using Abby to understand their customers better and improve their brand perception.